Ed Sheeran will be at the Stade de France on July 29 and 30, 2022 as part of his new European tour The + – = ÷ x Mathematics Tour
Find here all the information to prepare your visit to the stadium.
The event is subject to specific conditions of sale:
Please have your mobile phone with you when booking.
During your purchase, you will be asked for your smartphone number and you will receive a verification code on your smartphone. This number is important because it will allow us to verify your identity when issuing tickets on the mobile application that will be communicated to you later.
You will be asked to accept the conditions of sale applying to the event during payment.
You will receive instructions on how to access your ticket(s) closer to the concert.
Entry requirements
To access the concert, you must bring your fully charged mobile phone or smartphone. You will need to produce your booking confirmation email and a valid photo ID that matches the name on the confirmation. Accepted forms of identity document are: driver's license, passport or a current or recently expired identity card
Age restrictions
All venue age restrictions are clearly displayed on the sales pages of the ticket agents' websites. Children under 16 must be accompanied by an adult. No children under 5 years old. In the unlikely event that you wish to purchase tickets on behalf of people under the age of 18 who do not have access to a smartphone, we recommend that you attend the show with the relevant person.
When will definitive tickets be available?
Please remember that a digital mobile/smartphone ticketing system is used for the Ed Sheeran tour. Therefore, no final tickets will be posted or emailed in advance. Your phone will contain your ticket(s) after downloading the app, for which access instructions will be sent to you closer to the show.
Your tickets will be downloadable on a mobile application that you will be invited to download on your smartphone.
Information about downloading the application is available at this link.
What is the STADEFRANCE TICKETS app?
This app is chosen by some organisers for certain events (Ed Sheeran, the Trackmania e-sport event, for example) in order to secure the ticketing of their event. On these events, purchased tickets are therefore only available in the run-up to the event on the STADEFRANCE TICKETS app that the spectators must download on their smartphone (via Apple Store or Google Play).
When are the tickets available on the "STADEFRANCE TICKETS" app?
A few weeks before the event, you will receive an email at the email address you used when you made your purchase. This email will invite you to download the "STADEFRANCE TICKETS" app on your smartphone. All you have to do is follow the procedure indicated in this email. It is therefore essential that you have a smartphone that allows you to download an app (via Apple Store or Google Play).
How do I find my tickets in the STADEFRANCE TICKETS app?
As soon as you receive the email notification that your tickets are now available, open the STADEFRANCE TICKETS app and register using the email address you used to buy your tickets. After a few moments, your tickets will appear on the screen. You will then be able to transfer the tickets to the people accompanying you.
I bought my tickets on the stadefrance.com website; can I resell them on the STADEFRANCE TICKETS app?
No, you must go to your personal space on the stadefrance.com website to resell them. Resale is not possible via the STADEFRANCE TICKETS app. On stadefrance.com, for Ed Sheeran concerts, the official ticket exchange closes 3 days before the date of each concert.
Does every spectator have to have their ticket on the STADEFRANCE TICKETS app on their smartphone?
Yes, each spectator entering and walking around the stadium must have their ticket on their smartphone on the STADEFRANCE TICKETS app, except for minors, who can have their tickets on the smartphone of the adult accompanying them.
Only one ticket is presentable per phone (excluding minors).
1 phone = 1 person = 1 entry ticket
As the main buyer, do I have to transfer my tickets to the people accompanying me via the STADEFRANCE TICKETS app?
Yes, you must transfer a ticket to each person accompanying you. You must also keep a ticket for yourself on the day of the event. Your presence at the event is therefore compulsory. A ticket is transferable only once and only by the main buyer.
Can I enter the Stadium with a screenshot of my ticket on the STADEFRANCE TICKETS app?
No, no screenshots of the ticket will be able to be scanned and therefore will not be valid as an entry ticket. Only the ticket available on the app is accepted at the Stadium entrance.
The main buyer transferred a ticket to me from the STADEFRANCE TICKETS app; can I transfer it to a friend?
No, a ticket can only be transferred by the main buyer. If you want to transfer your ticket, you must send it back to the main buyer via the STADEFRANCE TICKETS app so that the main buyer can transfer it again.
Consult the instructions or watch the explanatory video
How do I transfer my ticket on the STADEFRANCE TICKETS app?
To transfer a ticket, you must enter the email address of the ticket's recipient in the STADEFRANCE TICKETS app.
Consult the instructions or watch the explanatory video
Can I cancel the transfer of a ticket in the STADEFRANCE TICKETS app?
The main buyer can cancel a transfer only if the recipient has not yet accepted it.
A recipient can refuse a ticket transfer, in which case the main buyer gets the ticket back on their smartphone.
Consult the instructions or watch the explanatory video
What happens if I can't find my tickets in the STADEFRANCE TICKETS app on the day of the event?
A customer support service is available at the Stadium on the day of the event.
I can see my tickets in the STADEFRANCE TICKETS app, but they are not active. What should I do?
You don't have to take any action; the ticket will be activated automatically when the event date approaches. You will receive a notification from the mobile app indicating that your ticket is now activated. So, remember to allow notifications from the STADEFRANCE TICKETS app on your smartphone. Only an "activated ticket" on your smartphone will allow you access to the Stadium. The procedure is the same for the people to whom you have sent tickets. They must each present their "activated ticket" on their personal phone.
I placed the order; can I transfer my ticket from the STADEFRANCE TICKETS app?
No, the main buyer's ticket is not transferable. As the main buyer, your presence at the event is compulsory. Only the tickets of the people accompanying you can be transferred.
Can I transfer a ticket in the STADEFRANCE TICKETS app several times?
No, a ticket can only be transferred once.
I bought parking spaces in addition to my tickets. Are they available in the STADEFRANCE TICKETS app?
No, your parking space ticket can be downloaded from your "Personal space" on the stadefrance.com website. You must print out your parking space ticket and present it on the day of the event.
What happens if I run out of battery on my smartphone when I get to the Stadium?
Remember to charge your phone before coming to the Stadium. A customer support service will be available at the Stadium on the day of the event.
I can't go to the concert anymore and I need to sell my ticket. What should I do ?
At the request of the artist, we offer a ticket exchange for fans who cannot attend the concert.
To obtain all the information concerning the official ticket market for Ed Sheeran's concerts at the Stade de France, consult the dedicated articles by clicking here
Resale of any Ed Sheeran ticket is strictly prohibited other than through the official resale platform at the face value of your original purchase platform. Any Ed Sheeran ticket offered for resale elsewhere, online or offline (including Viagogo or any other unauthorized source, including all secondary ticket selling websites), will result in the cancellation of the entire reservation 'origin. The original purchaser and their party will be denied admission and all other purchases they hold will also be void.