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As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.

You can collect your tickets in any of our collection points. There's no need to select your withdrawal point. your tickets will be automatically available in every collection points of our network.
To collect your tickets, you will need to show up at the ticketing kiosk of the withdrawal point with :
    • your order confirmation e-mail, 
    • the credit / debit card used for payment on our site,
    • a valid ID.
You'll be able to collect your tickets from the moment when you receive your order confirmation until the beginning hour of the show. 
Tickets can not be collected at the venue.
Please check the opening hours and days of the withdrawal point before going there.
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