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As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.


We accept American Express, Visa or Mastercard credit or debit cards, or Ticketmaster France Gift Card.

For customers domiciled in Belgium, Germany and Luxembourg, orders can also be paid by bank transfer (subject to a sufficient delay of 14 days between the date of the order and the event).

Payment must be sent within 7 days after the order on the account:
IBAN: FR7630056007740774461017318
Account owner : Ticketnet - Challenge 92-101 Avenue François Arago - 92017 Nanterre Cedex - France

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