Ticket exchanges may be permitted under the following exceptional circumstances. They are subject to the organizer's approval and are not guaranteed:
- Upgrades: when exchanging for higher-priced tickets (subject to availability)
- Accessible Seating Needs: in cases where a change of seats is required due to newly arisen accessibility requirements. Proof will be required.
Please note that all other exchange requests will unfortunately be declined.
For further details, please refer to our Terms and Conditions and FAQ.
Exchanging or upgrading tickets
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